DELHI CHAUFFEURS SERVICES PVT. LTD.

Driver Hiring Policy & Permanent Driver Placement Agreement

Effective Date: January 01, 2026

Website: https://www.delhichauffeurs.com/

Delhi Chauffeurs Services Pvt. Ltd. (“Company”) provides professional driver sourcing, recruitment coordination, chauffeur placement, and related support services across Delhi-NCR and nearby regions. This document outlines the hiring process, service terms, fee structure, replacement policy, and obligations applicable to clients engaging the Company’s services.

1. Inquiry & Candidate Shortlisting

Upon receiving a driver requirement from a client for monthly, daily, temporary, or hourly services, the Company records the client’s preferences and operational requirements.

Based on the information provided, the Company shall:

Screen suitable driver profiles
Coordinate interviews and trial duties
Arrange up to five (5) candidates within approximately three working days, subject to operational availability

Important Notes

Interviews are conducted free of charge.
Any trial duty or test assignment shall be treated as a paid assignment as per applicable daily duty charges.

2. Driver Selection & Joining

Once the client finalizes a driver after interview or trial duty, the joining date shall be mutually agreed between the client and the driver.

The selected driver shall remain under a seven (7) day observation period from the date of joining.

After successful completion of the observation period and continuation of services, the Company may provide available verification documents, including:

Driver identification proof
Driving licence copy
Basic background verification report
Police Verification Certificate (PCC), if available

The client is advised to independently assess the driver’s:

Driving capability
Behaviour and conduct
Suitability for assignment
Experience and documentation

3. Registration & Interview Coordination Fee Policy

An upfront, non-refundable Registration & Interview Coordination Fee shall be payable before commencement of recruitment services.

Applicable Charges

Vehicle Category	Registration & Coordination Fee
Private Vehicle Driver	₹1,000/-
Commercial Vehicle Driver	₹2,000/-

Fee Includes

Screening of driver profiles
Coordination of up to five (5) candidates
Interview scheduling assistance
Communication support
Basic profile verification

All Registration & Interview Coordination Fees are strictly non-refundable.

4. Additional Interview Cycles

If all shortlisted candidates are rejected, a fresh coordination fee shall apply for every additional batch of five (5) candidates.

Candidate Batch	Private Driver	Commercial Driver
First 5 Candidates	₹1,000/-	₹2,000/-
Next 5 Candidates	₹1,000/-	₹2,000/-
Additional 5 Candidates	₹1,000/-	₹2,000/-

Interview counts shall apply only when candidates appear for scheduled interviews.

5. Trial Duty & Daily Wage Policy

Any trial or test duty exceeding two (2) hours shall be treated as a paid assignment.

Local Duty Charges (Delhi NCR)

Service	Charges
Up to 5 Hours	₹700/-
Overtime	₹2/- per minute
Night Charges (After 10 PM)	₹200/- Flat

Outstation Duty Charges

Service	Charges
Outstation Duty	₹1,500/- per day

For outstation duties, food and accommodation shall be provided by the client.

Failure to clear trial duty charges on the same day may result in suspension or termination of recruitment services.

6. Service Agreement & Replacement Guarantee

After payment of the applicable placement fee, a Driver Replacement Agreement shall become valid from the driver’s joining date.

Replacement Eligibility

Package Duration	Eligible Replacements
6 Months	Up to 3 Replacements
12 Months	Up to 6 Replacements

Replacement support shall be provided only if:

Salary payments are made on time
Duty hours remain within agreed limits
Work profile remains unchanged
Reporting location remains substantially unchanged
Professional and safe working conditions are maintained
Weekly off and overtime commitments are honoured

Replacement Exclusions

Replacement support shall not apply in cases involving:

Salary delay or non-payment
Excessive duty hours
Unsafe or abusive work environment
Sudden change in reporting location
Additional undisclosed responsibilities
Violation of agreed employment terms
Misconduct by the client

Before initiating any replacement request, the client must:

Provide a relieving letter of the previous driver
Submit the request at least fifteen (15) days in advance
Send official communication to: support@delhichauffeurs.com

Any replacement request beyond the eligible limit shall require payment of fresh placement charges.

7. Repeated Rejection Clause

If a client repeatedly rejects shortlisted or placed drivers without reasonable justification, the Company reserves the right to:

Suspend recruitment services
Cancel the requirement
Refuse further replacement support

In such cases, all previously paid fees shall remain non-refundable.

8. Disclaimer & Limitation of Liability

The Company acts solely as a recruitment and coordination service provider.

Once a driver joins duty, the Company shall not be liable for:

Accidents
Theft
Property damage
Traffic violations
Negligence
Professional misconduct
Financial losses or disputes involving the driver

However, the Company may cooperate with clients and authorities by providing available documentation during any internal inquiry or police investigation.

9. Important Service Conditions

Clients shall remain responsible for:

Monitoring driver attendance
Supervising daily conduct and performance
Managing salary and work schedules
Ensuring safe and lawful work conditions

Any misconduct, emergency, or safety concern must be reported in writing within twenty-four (24) hours to:

📧 support@delhichauffeurs.com

All official communication and payments must be made only through authorized Company channels.

10. Contact Information

DELHI CHAUFFEURS SERVICES PVT. LTD.

📧 Email: support@delhichauffeurs.com

📞 Phone: +91 9211240042 | +91 9211240041

🌐 Website: https://www.delhichauffeurs.com/

PERMANENT DRIVER PLACEMENT AGREEMENT